Manage global supply chains with confidence. Technical language for logistics and supply chain teams: planning, procurement, transport, customs and crisis communication – with realistic role plays from your day-to-day work. Practical, company-specific and measurable.
Supply chain, logistics, procurement, transport, customs, operations and customer service.
English (focus) & German for international professionals · A2–C2.
1:1, small group (3–6), team · 60/90 min · intensive workshops & programmes.
Online (MS Teams), on-site at your premises or at Eloquia (Frankfurt) · hybrid possible.
Materials included · flexible scheduling · cancellation up to 24 h beforehand free of charge.
ISO 9001-based QM · data protection with external DPO · diversity & inclusion.
We train exactly the language that really matters in S&OP meetings, supplier negotiations and escalations – precise, clear and effective.
Forecast, demand & supply, bottlenecks; lead planning meetings confidently.
RFQ, quotes, contract clauses; clarify and document terms.
Modes, routes, Incoterms 2020; name responsibilities precisely.
Customs clearance, tariff classification, export control; communicate requirements correctly.
Storage, picking, packaging; describe processes and specifications clearly.
Disruptions, bottlenecks, recalls; communicate calmly, in a structured and solution-oriented way.
OTIF, lead time, fill rate; explain metrics and variances.
Terms, escalations and relationships; negotiate persuasively and fairly.
We practise the situations that really occur in your team – so your language holds up under pressure.
Individual goals, confidential content, flexible times.
Consistent terminology & processes across the whole team.
Condensed into 1–2 days, focused on concrete deliverables.
We recommend 3–6 people per level and use case. Alternatively as one-to-one tuition.
Yes. Your own processes, contracts, KPI sets and real supply chain scenarios are incorporated.
MS Teams as standard; other tools on request.
Appointments can be cancelled free of charge up to 24 hours beforehand.
Clarify goals, level and time slots – then start. We will prepare a no-obligation quote for you.
+49 (0)69 23 00 20 · info@eloquia.com
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