[ Frequently asked questions ]

Before you begin your course, we carry out a placement test so that we can find the right course for you. Here is the link to the free placement test.

We no longer offer open group courses; instead, we put your course together individually – as one-to-one lessons or as a private small group with people of your choosing. The best way to start is with our free placement test; afterwards, we will advise you personally on the right format. For tailored one-to-one courses, private groups, corporate courses or advice, you can reach our contact, Ms Emma Lomax (Director of Studies and Business Development), on +49 (0)69 238593-14 or elomax@eloquia.com.

In our private small groups, there are usually 3–8 participants – all at the same level and with the same goal. In one-to-one lessons, you work one to one with your teacher.

Depending on the participants' needs, we select the appropriate book. Our materials are always personalised. Your teacher will inform you directly in the lessons about the book being used.

All our courses are based on the levels of the Common European Framework of Reference (CEFR). You can find more information about the CEFR at europaeischer-referenzrahmen.de. Please note that every participant learns at a different pace. In one-to-one lessons, you usually make faster progress than in a group. For advice, you can reach Ms Emma Lomax on +49 (0)69 238593-14 or elomax@eloquia.com.

Yes, at the end of the course we issue a free Eloquia certificate – with your name, the name and duration of the course and your level. Please note: the Eloquia certificate is not recognised worldwide. If you need an official proof of language proficiency, please book an exam with us.

Yes, we offer private small groups or one-to-one lessons as required. For further information, you can reach Ms Emma Lomax on +49 (0)69 238593-14 or elomax@eloquia.com.

A teaching unit lasts 45 minutes, a teaching block 90 minutes (two units). In an intensive course, lessons may last longer than 90 minutes.

Yes, with pleasure! Please contact Ms Emma Lomax to arrange a trial lesson: +49 (0)69 238593-14 or elomax@eloquia.com.

The price is calculated according to the volume of text, the level of difficulty and the language combination. Feel free to send us your document by e-mail – you will receive a non-binding quotation. We charge per line (by standard line), at a flat rate, by minimum order value or by the hour (usually for proofreading).

The price is calculated according to the volume of text, the level of difficulty and the language combination; certification fees apply in addition. Send us your document in advance as a PDF scan (not a photo!) by e-mail for a non-binding quotation. If you place an order, the original must be presented.

The duration depends on the volume of text (standard lines), the level of difficulty and the availability of the respective translator. As part of our non-binding quotation, we also give you an estimate of the timeframe. For certified translations, we usually need at least four to five working days.

A standard line consists of 55 characters including spaces. To determine the number of standard lines in a document, we use a special counting program.

A certified translation is a translation recognised by the authorities, the accuracy of which is legally assured (certified). It is produced by a court-sworn translator who confirms that the translation matches the source text. We do not offer notarial certification.

In principle, yes. At the end of the translation, the sworn translator notes whether the source text was available as the original or as a copy. Most authorities accept only certified translations based on the original. Exceptions should be clarified in advance with the relevant body.

Through the careful selection of trained translators (Diploma, M.A., state-certified), long-standing collaboration with the same regular translators, fulfilment of court requirements for certified translations, reliable and transparent project management, and our ISO certification (TÜV-certified).