Corporate Courses · Business Workshop

[ Crisis Communication – Business Workshop ]

Communicate with linguistic confidence when it matters most – with clear, transparent English messages during incidents, recalls, IT security incidents or PR situations, both internally and externally.

At a glance

Key facts about the training

Target groups

PR & Comms, leadership, IT security, HR, quality and legal – everyone with responsibility in critical situations.

Languages & levels

English (focus) & German for international professionals · A2–C2

Formats & duration

1:1, small group (3–6), team · 60/90 min · intensive workshops & programmes

Delivery

Online (MS Teams), on-site at your premises or at Eloquia (Frankfurt) · hybrid possible

Organisation

Materials included · flexible scheduling · cancellation up to 24 h beforehand free of charge

Quality

ISO 9001-based QM · data protection with external DPO · diversity & inclusion

Benefits & outcomes

What your team gains

Content & modules

Examples from the curriculum

Core messages & holding statements

Formulate clear messages for the first hour.

Tone & empathy

Communicate credibly and compassionately.

Q&A & difficult questions

Answer critical questions with confidence.

Internal vs. external communication

Align messages for the relevant audiences.

Media & stakeholders

Engage press and stakeholders with assurance.

Social media in a crisis

Serve online channels quickly and in a controlled way.

Agreed wording & approvals

Ensure consistent language and sign-off.

Debriefing & lessons learned

Learn from the situation and improve processes.

Simulations & practice

Realistic scenarios

Course formats

Three routes to your goal

1:1 coaching

Individual goals, confidential content, flexible times.

Team training

Consistent terminology & processes across the whole team.

Intensive workshop

Condensed into 1–2 days, focused on concrete deliverables.

How it works

Four steps to your programme

1NeedsClarify the target picture, use cases, sensitive content and framework conditions.
2PlacementAssess language level, terminology, priorities and measurement points.
3QuoteFormat, trainer profile, materials and schedule – no obligation.
4Start & trackingRegular feedback, goal review and adjustments.
FAQ

Frequently asked questions

How large are the groups?

Recommended 3–6 people per level and use case.

Company-specific content?

Yes. Terminology, templates, style guides and technical documents are integrated.

Online platform?

MS Teams as standard; other tools on request.

Cancellations?

Free of charge up to 24 h before the appointment.

Request a no-obligation quote

Clarify goals, level and time slots – then start. We will prepare a no-obligation quote for you.
+49 (0)69 23 00 20 · info@eloquia.com

Request a no-obligation quote

More specialist areas

All industry and skill specialisations at a glance.

More specialist areas
Christopher Mann
Your contact

Christopher Mann

Geschäftsführung

cmann@eloquia.com · +49 (0)69 23 00 20