Business English · Sprint

[ F-03 Email Fundamentals ]

Write simple, clear and polite emails for typical business situations – with a clear intent, a good tone and a clean structure. A focused 4-week sprint from the Foundations series (B1) that concludes with an Eloquia Micro-Certificate.

Who is this sprint for?

For strong written business communication

This sprint is aimed at B1 participants who want to improve their written business communication systematically – from the daily request to a polite reply to a complaint. Bookable for individual professionals as well as entire teams.

Language focus

What you'll learn in the sprint

[ 01 ]

Salutation & sign-off

Suitable greetings depending on formality; signatures short and correct.

[ 02 ]

Requesting, apologising, thanking

Polite phrasing for requests, apologies and thanks.

[ 03 ]

Structure short emails

Subject line with purpose, clear paragraphs, call to action and next steps.

[ 04 ]

Common email phrases

Building blocks for following up, confirming, attachments and appointments.

[ 05 ]

Hit the tone

Adapt formality and tone to the recipient and the occasion.

[ 06 ]

Create clarity

Get the message across – short, unambiguous and friendly.

Format & practice

Typical course tasks

Every unit is communicative and immediately usable in your working day. In small groups you write and revise real emails with direct feedback.

  • Draft an information request – a short, clear request email with context, deadline and contact
  • Reply politely to a complaint – an empathetic reply with an apology, a proposed solution and a follow-up
  • Improve clarity & tone – edit informal emails: shorten, structure, refine the tone
Request a sprint

Sprint at a glance

  • Level Foundations · B1
  • Format 4 weeks · 1× 135 min/week · 12 teaching units
  • Group max. 8 participants, on-site in Frankfurt or live-online
  • Completion Eloquia Micro-Certificate
  • Price 299 € (Single-Sprint)
For individuals & companies

Individually, in a team – and in any language

This sprint is open to individual professionals as well as entire teams. Individuals book the sprint singly or in the Skill-Pass, companies flexibly for their staff.

The format is not limited to English: on request, we offer the same focused sprints in further languages too – for example Business German, French or Spanish.

Request it in your language

Part of the Foundations series

  • F-01 Small Talk & Networking
  • F-02 Telephoning Essentials
  • F-03 Email Fundamentals this sprint
  • F-04 Meeting Participation
  • F-05 Customer Service English
  • F-06 Social-Media Micro-Content

Ready for Email Fundamentals?

Tell us your goal – we'll give you the next start date and advise on individual or team booking.

Request a sprint

The whole programme

18 sprints across three levels – from Foundations (B1) to Leadership (C1). Stack skills to suit your needs.

To the programme
Rosanna Bull
Your contact

Rosanna Bull

Director of Studies

rbull@eloquia.com · +49 (0)69 23 85 93 14